Refund Policy
Last updated: 8/4/2026
Digital Products & Instant Access
Because our products are digital and delivered instantly, you gain immediate access to your downloads the moment your payment is confirmed — via the thank-you page, an email receipt, and your customer dashboard.
Our 14-Day Satisfaction Guarantee
We want you to love your resources. If a product isn't the right fit, contact us within 14 days of purchase at support@myhealthcoachhub.com and we'll work with you to make it right — including a refund where appropriate.
What Qualifies for a Refund
Refunds may be granted for: a technical issue that prevents you from downloading or accessing your product that we cannot resolve; a duplicate/accidental purchase reported promptly; or a product that materially differs from its description.
What Does Not Qualify
Due to the nature of instant-access digital goods, we generally cannot offer refunds for: change of mind after downloading; buyer's remorse on bundles where files have been downloaded; or requests made well outside the 14-day window. Bundles purchased and fully downloaded are non-refundable.
How to Request a Refund
Email support@myhealthcoachhub.com with your order number (e.g., ORD-XXXXXXXX) and the reason for your request. We respond to all refund requests within 2 business days.
Processing Time
Approved refunds are issued to your original payment method via Stripe and typically appear within 5–10 business days, depending on your bank or card issuer.
Questions
If you have any questions about this policy before purchasing, please reach out via our Contact page. We're happy to help you choose the right resources for your business.